We take the protection of your personal data very seriously and work hard to make sure our services are safe for you to use. We are committed to complying with statutory data protection requirements.

The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimize our website.

1.    Area of Applicability

This policy applies to visitors of our website available at http://www.eyetime.com

The party responsible (here referred as controller) for the collecting, processing and controlling of your personal data per Art. 4 Nr 7 of the EU General Data Protection Regulation (GDPR) is:

eyetime International Limited
40 Bank Street
London, E14 5NR
E-Mail: help@eyetime.com

You have the right to revoke your consent to the use of your personal data used on this website in the future at any time without having to provide any reasons. By withdrawing your approval, your data may no longer be used. Please inform us in writing of your wish to withdraw approval (by post or e-mail).

Please also use this contact information for any questions regarding the use of your data as well as to update or correct your data.

2.    Rights of users and data subjects

In compliance with the data processed by us, users and data subjects have the following rights:

• Right of access: the right to obtain the confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and further information about the nature of the processed data (c.f. also Art 15 GDPR)
• Right to rectification: the right to obtain rectification of inaccurate or incomplete personal data (c.f. also Art 16 GDPR)
• Right to erasure: the right to obtain immediately deletion of the users personal data and the obligation of the controller to erase the users personal data if they are no longer needed, if the subject withdraws consent or if the data have been unlawfully processed (c.f. also Art 17 GDPR)
• Right to data portability: the right to receive the collected personal data which he or she has provided the controller in a structured machine readable format and the right to transmit those data to another controller (c.f. also Art 20 GDPR)
• Right to lodge a complaint: right to lodge a complaint with a supervisory authority if the subject considers that the processing of personal data of him or her infringes the data protection provisions (c.f. also Art 77 GDPR)

In the course of further website development to improve our services, it may occur that supplements to this Data Protection Declaration are necessary. In this case, we will inform you in advance and obtain your separate consent.

 

3. Collected data

We collect and use the following data to provide our service

• Device information: We collect information from and about the devices you use to enter the website and use our service which includes your IP- adresses, information about the browser and type of device you use, the webpage you visited before you came to our website, depending on the settings of your device, your device may also transmit location information
• E-Mail address: In order to use this website, a user must complete the registration form. During registration a user is required to give certain information (such as email address). This information is used to contact you about the product on our site in which you have expressed interest

4. Third parties

In order to fulfill our E-Mail service, eyetime international limited provide the collected data to the following trusted third party:

Internex GmbH

Alserbachstraße 30
1090 Wien
Österreich

When the user signs up for this service, we will share the E-Mail address of the user which is necessary for the third party to provide these services.

This third party will access your information only to perform tasks on our behalf only in compliance with this privacy policy, according to our instructions and according to the Data Protection Acts of England and Wales and the Data Protection Acts of the European Union. Further use of the data by these service providers is prohibited. We are not giving information to other than the above mentioned party.

5. Data Protection

To protect the security of your information while you are visiting our website we are using Secure Sockets Layer (SSL) software, which encrypts the information you input.

To protect your information and data in compliance with the Data Protection Declaration we perform organizational and technical security measurements in compliance with Art 32 GDPR which we always keep up to date.

6. Web Tracking

Our website use the following tools to track your behaviour on our website and to improve our web services:

• JavaScript

We use JavaScript to track your user behaviour on our website to be able to tailor our web services to the needs of our users. We determine your browser type, location, time and duration of your use, URL and page name, as well as the referring website. You can refuse the collection of this data by deactivating JavaScript directly from your web browser.

• Google Analytics

This is a web analytics tool from Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043 USA, herein after referred to as „Google“, to log your online activity on our website, to find out how many users visit us and to record the number of times they access each page. This process is anonymous. Google Analytics‘ cookies (gat_UA-102544931-1: Google Analytics Universal Tracking, _ga: Google Analytics Universal Tracking, __gid: Google Analytics Universal Tracking)  – including the Google Analytics Tool „Anonymous IP Address“ and usage data – are typically sent to a Google server in the United States and stored there. For further information, please refer to https://support.google.com/analytics/answer/6004245?hl=de. To stop your data from being logged, please visit Google Analytics at https://tools.google.com/dlpage/gaoptout?hl=de.

• Matomo (former “Piwik”) Open Analytics Platform

We use this tool to log your online activity on our website and to find out how many users visit us and record the number of times they access each page. This process is anonymous. The cookies are stored on your computer. For more information, please visit https://matomo.org/faq.

• Google AdWords

This is used to record website visits for advertising purposes (re-marketing) on Google and in the Display Network. When you visit the site, your browser saves cookies (IDE: Google AdWords Cookie) which make it possible to recognise you as a visitor when you visit other websites belonging to Google’s advertising network. On these pages, visitors can then be presented with advertisements that refer to the content previously viewed on other websites that use Google’s re-marketing feature. You can reject Google AdWords‘ tracking at http://www.google.com/settings/ads.

• Conversion Tracking by Google AdWords

This is how we create conversion statistics that measure the effectiveness of our online advertising campaigns. The conversion tracking cookie (IDE: Google AdWords Cookie) is set when a user clicks on an ad served by Google. According to Google’s privacy policy, no personally identifiable information is processed. If you do not want to be tracked, you can disable the Google Conversion tracking cookie through your Internet browser’s internet settings.

• Salesforce Marketing Cloud

This is how we record your behaviour on our website to be able to optimise our offer. This way, we find out how many users visit us and record the number of times they access each page. All analysed data is anonymous and is used in automatic processes to improve our offers using predictive intelligence. The behaviour of registered Members on our websites is recorded to improve the user experience and identify relevant content. Salesforce’s Cookies are typically sent to a Salesforce server in the US and stored there.

6.7  Microsoft Application Insights

Application Insights is a service from Microsoft that enables us to monitor and improve the performance and usability of the Website. The service stores and analyzes anonymized telemetry data (Number of pageviews, page load times, exceptions encountered and tracing of AJAX dependencies). The cookies (-ai_user, ai_session) are usually transmitted to a Microsoft server in the USA and stored there.

6.8  Hotjar

We collect non-personal information, including standard internet log information and details of your behavioural patterns when you visit our website. This is done to enable us to provide you with a better user experience, to identify preferences, to diagnose technical problems, to analyse trends and to improve our website.

The following information may be collected related to your device and browser: device’s IP address (captured and stored in an anonymized form), device screen resolution, device type (unique device identifiers), operating system, and browser type, geographic location (country only), and preferred language used to display our website. The following information is collected related to your user interaction: mouse events (movements, location and clicks), keypresses.

For a sampling of visitors, Hotjar also records information which is collected from our website: referring URL and domain, pages visited, geographic location (country only), preferred language used to display our website, date and time when the website pages were accessed.

You may opt-out from having Hotjar collect your information when visiting our website at any time by visiting the Opt-out page https://www.hotjar.com/opt-out and clicking ‚Disable Hotjar‘

By using our website, you agree that the above tools may be used. Some of our business partners may use cookies on our site . However, we have no access to or control over these cookies.

7. Conversion measurement with the Facebook pixel

 

We use the „Facebook-Pixel“ by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“) (fr: Facebook Cookie for Opt-Out identification) within it’s website with your consent. This is a cookie; a small text file that is stored on your computer which can be retrieved. It can be used to track users‘ actions after they have viewed or clicked on a Facebook ad. This enables us to track the effectiveness of Facebook advertising for statistical and market research purposes. The data collected in this way is anonymous for us, so it does not provide any inference as to the identity of the users. However, the Facebook data is stored and processed so that a connection to the respective user profile can be made, and Facebook can use the data for its own advertising purposes, according to the Facebook Data Usage Guideline (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to place advertising on and outside of Facebook. A cookie for these purposes can also be stored on your computer. By using the website, you agree to the use of the visitor action pixel.

8.     Sharing

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

The website includes share buttons of the social networks Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, XING, operated by XING AG, Dammtorstraße 30, 20354 Hamburg, Germany, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, and GooglePlus of the social network Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. A share button for e-mail messages is also integrated in the website. The share buttons can be recognised by their respective logos.

All share buttons are set up according to data protection. A direct connection is only established between your browser and the server of the operator of the respective social network once you click on the website’s respective share button (and only then). According to the operators of the social networks mentioned, no personal data is collected from the social networks unless you click on the respective share button. This data, including the IP address, is only collected and processed for logged-in Members If you do not wish to have a record of your visit to our website allocated to your social network account, please log out of the user account of the respective social network.

At this point, we point out that as a provider of the website, we obtain no knowledge of the content of the transmitted data or how the social networks use it. For more information on the use of social networks, see the respective social network’s privacy policy.